inbound customer service representative - contact centre - Assistance Services Group

Description : inbound customer service representative - contact centre. Company : Assistance Services Group. Location : Terrebonne, QC

Business Equipment and Computer Applications

  • MS Windows
  • Internet
  • Database software
  • MS Outlook
Work Setting
  • Private sector
Specific Skills
  • Access and process information
  • Maintain records and statistics
  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Receive and log complaints
Security and Safety
  • Criminal record check
Work Conditions and Physical Capabilities
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Hand-eye co-ordination
  • Tight deadlines
Computer and Technology Knowledge
  • Salesforce
Personal Suitability
  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Organized
  • Punctuality
Teleworking Information
  • Remote work available